Terms and Conditions

1. General Information

Zalla is an online store specialising in gold-plated and sterling silver jewellery. By using our website, you agree to be bound by these Terms and Conditions. We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Pricing

All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without notice. Prices are displayed in [$ AUD] and may change without prior notice. We strive to display accurate product descriptions and images; however, slight variations may occur due to differences in screen settings or manufacturing processes.

3. Orders & Payments

By placing an order on our website, you confirm that all details provided are accurate and complete. Orders are only processed once full payment has been received. We accept payments via [Credit/Debit cards, Google Pay, Apple Pay]. In case of pricing errors, we reserve the right to cancel or refuse any order. If a payment has been processed for such an order, a full refund will be issued.

4. Product Care & Warranty

Our jewelry is crafted with high-quality materials, but proper care is required to ensure longevity. To maintain the beauty of your jewellary, avoid exposure to harsh chemicals.

5. Intellectual Property

All content on the Zalla website, including images, logos, text, and designs, is the property of Zalla and is protected under copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

6. User Conduct

By using our website, you agree NOT to:

• Engage in any fraudulent, misleading, or unlawful activities.

• Attempt to interfere with the website’s security or functionality.

• Use any automated tools (e.g., bots, scrapers) to access or extract website content.

7. Limitation of Liability

Zalla is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products.

8. Changes to These Terms

Zalla reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the revised terms.

For any enquiries regarding these Terms and Conditions, please contact us at Enquiry.Zalla@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for shopping with Zalla!